WooCommerce Settings Questionnaire 1 General2 Products3 Shipping4 Payments5 Policies6 Finally Dear customer, You have probably received the link to this form with the request to fill it out for us. So, kindly fill out the questions below. This is just a sum up of the most important settings of WooCommerce, the shop plugin. Anything you enter below can be altered and edited later on in the process, so don't worry about giving the wrong answer or if you are not sure yet. This is just an inventory to speed up the process and to have you think about the possibilities of your shop. If any questions, do not hesitate to contact us, or put them at the end of this form and we will contact you. Thanks so much, DP WebsolutionsName First Last Email Website Store AddressThis is where your business is located. Tax rates and shipping rates will use this address.Address line 1Address line 2CityCountry / StatePostcode / ZIPGeneral optionsSelling location(s)Sell to all countriesSell to all countries, except..Sell to specific countriesExcept which countr(y)ies?Which specific countr(y)ies?Shipping location(s)Ship to all countries you sell toShip to all countriesShip to specific countries onlyDisable shipping and shipping calculationsWhich specific countr(y)ies you will sell to?Enable coupons Enable the use of coupon codes Coupons can be applied from the cart and checkout pages.Calculate coupon discounts sequentially Yes, calculate coupon discounts sequentially When applying multiple coupons, apply the first coupon to the full price and the second coupon to the discounted price and so on. Add to cart behaviour Redirect to the cart page after successful addition Reviews Enable product reviews Show "verified owner" label on customer reviews Reviews can only be left by "verified owners" Product ratings Enable star rating on reviews Star ratings should be required, not optional Inventory: Manage stockYesNoInventoryNotifications Enable low stock notifications Enable out of stock notifications Low stock thresholdOut of stock thresholdOut of stock visibility Hide out of stock items from the catalog Stock display formatAlways show quantity remaining in stock e.g. "12 in stock"Only show quantity remaining in stock when low e.g. "Only 2 in stock"Never show quantity remaining in stock Add as many zones as you need – customers will only see the methods available for their address. You can add multiple shipping zones if you already know them. In that case, add: The zone name (just for our reference), Its zone regions (e.g. The Netherlands, or Great Britain (it is also possible to limit a zone to specific ZIP/postcodes). Finally, you can add multiple shipping methods per zone. Only customers within this zone will see them, e.g. Flat rate, Free Shipping, Local Pick up. The list of shipping methods can expand if you have a contract with for example DHL, or the post office. For this form it is enough if you tell us if you have thought about it or not. We will discuss this all in detail when the time comes.My Shipping Zone(s)A shipping zone is a geographic region where a certain set of shipping methods and rates apply. For example: Local zone - California ZIP 90210 - Local pickup US domestic zone - All US states - Flat rate shipping Europe zone = Any country in Europe - Flat rate shipping, Local pickup Shipping OptionsCalculations Enable the shipping calculator on the cart page Hide shipping costs until an address is entered Shipping destinationDefault to customer shipping addressDefault to customer billing addressForce shipping to the customer billing address Some settings for the handling of taxesEnable taxes Yes, enable tax rates and calculations Rates will be configurable and taxes will be calculated during checkout.Standard Tax Rate (Percentage)Please add your standard tax Percentage, e.g 21% or 24%Additional Tax Rates (Percentages)Please add your additional tax rates, if any. E.g. Reduced rate 9% or Zero rate 0%Prices entered with taxYes, I will enter prices inclusive of taxNo, I will enter prices exclusive of taxThis option is important since it will affect how you input your prices.Calculate tax based onCustomer Shipping AddressCustomer Billing AddressShop AddressThis option determines which address is used to calculate taxDisplay prices in the shopIncluding taxExcluding taxDisplay prices during cart and checkoutIncluding taxExcluding taxPrice display suffixDefine text showing after your product prices. This could be for example, "inc. VAT" to explain your pricing. You can also choose: show the prices with or without tax behind the product price.Display tax totalsItemizedas a single totalVAT NumberSome countries require your VAT registration number on the site. It will give anyway a trustworthy feeling to your customers to have it up there. Usually the target of a shop is to make money. So you have to think about which ways a client will be able to pay to you. For example, by credit card, debit card and with which provider. Different providers allow different options. You have to register with that provider, and this may or may not be free. Also, mind that payment providers ask money for their services. For example, 2.90% + 0.35 cent per transaction. Sometimes you can choose lower flexible costs with a fixed monthly fee for example, which may become interesting if your shop grows bigger. Note that for some providers a gateway plugin has to be acquired which have additional, sometimes yearly costs. Popular providers with free integration in WooCommerce are PayPal and Stripe. However, this can vary per country. Check out online stores of your size in your country or ask us for help if you find it difficult to decide.Payment methodsyou cab have multiple payment options, e.g. PayPal, Direct Transfer, Cash on DeliveryAccountsGuest checkout Allow customers to place orders without an account Allow customers to log into an existing account during checkout Account creation Allow customers to create an account during checkout Allow customers to create an account on the "My account" page When creating an account, automatically generate an account username for the customer based on their name, surname or email When creating an account, automatically generate an account password Privacy policyYes, I have already written a privacy policy and will supply oneGreat suggestion, I will put it on my tasks list.To be GDPR compliant a webshop needs to have a privacy policyFeel free to download this Privacy Policy example template. Privacy Policy Example (template)Terms and ConditionsYes, I have already written Terms and Conditions and will supply oneGreat suggestion, I will put it on my tasks list.It is advisable to have terms and conditions agreement for your website but it’s not mandatory by law in most countries. There are certain advantages for you if you have Terms and Conditions specified for your website. For example, as Terms and Conditions is a legal agreement, you can take action against the user who is misusing or abusing the website by posting inappropriate content, or for harmful language. As you are the owner of the website, all the contents, logo and design belongs to you except when the content is generated by the users on your website. So the terms and conditions inform the users that the right on content belongs to the owner. Finally, it will make your site more trustworthy for your customers. If you have already a (preliminary) Privacy Policy or Terms and Conditions you can upload them here.Personal data retention Choose how long to retain personal data when it’s no longer needed for processing. Leave the following options blank to retain this data indefinitely. Note: Orders which are related to subscriptions will not be included in the orders affected by these settings.Retain inactive accounts (Months)Retain pending orders (Days)Retain failed orders (Days)Retain failed orders (Days)Retain cancelled orders (Days)Retain completed orders (Months)Return and Exchange policiesYes, all ready and set to go, thanks for the advice though.Great suggestion, I will put these ideas on my tasks list.It could be part of your terms and conditions, however adding a separate policy for returns and exchanges is a great option to, to inform your customers and earn there trust. Also you can explain your delivery options in more detail and give other information. These policies can be linked anywhere on the site, for example in the footer, or made into a Frequently Asked Questions section. Company NumberSome countries require your Company registration number on the site. It will give anyway a trustworthy feeling to your customers and the ability to check if the company exists. Retain ended subscriptions (Months) FinallyQuestions and / or commentsIf you still have any questions regarding the items on this form, feel free to ask, File Drop files here or If you have any additional files you want to hand over already, you can upload them to this formCAPTCHANameThis field is for validation purposes and should be left unchanged.
